firstname.lastname@example.org (Hannah Towey)
JPMorgan CEO Jamie Dimon pushed back on remote work during a customer call last week, Yahoo Finance reported Saturday.
“You have to look at the flaws of the Zoom world,” he said, according to the outlet. “It doesn’t work for a learning program. It doesn’t work for spontaneous stuff.”
JPMorgan has asked half of its workforce to return to the office five days a week and 40% to come in a few days a week. To the chagrin of some employees, the bank is collection of worker activity data amid his push back to the office, including office attendance tracking with ID scans.
Remote work, which Dimon called “management by Hollywood Squares,” also “slows down honesty and decision-making,” he said, according to Yahoo.
“It goes away when you do it from home because at home you tend to say, okay, we’ll pick this up tomorrow,” he continued, according to Yahoo. “People laugh when I say it. I’ve never done that, but a lot of people back home on a call text each other, sometimes saying what a jerk that person is.”
This isn’t the first time Dimon has come out in favor of in-person work. At a conference hosted by the Wall Street Journal in May, the bank’s CEO said remote work “doesn’t work for people who want to hustle”, adding that footfall at the bank’s office will return to pre-pandemic levels by September.
Dimon offered a new argument against remote work during last week’s client call, saying working in the office is better for diversity.
“We say we want diversity. When you come [to work] it’s a rainbow room,” he said, according to the report. “But if you live in certain parts of our country and you go and eat there, everything is white. You lose opportunities to meet other people.”
At Dimon’s Letter to shareholders 2021, he noted that the bank “learned that we could operate virtually with Zoom and Cisco and maintain productivity, at least in the short term,” but pointed to some “serious weaknesses” of the virtual world.
“While it’s clear that working from home will become more permanent in corporate America, such arrangements must also work for both the company and its customers,” Dimon wrote.
A JPMorgan spokesperson declined to comment on the client call reported last week, pointing to Dimon’s previous comments about working remotely in the bank’s 2021 shareholder letter.